Delivery & Returns
Delivery Options
VapeLand Delivery & Pickup Options
We offer flexible and secure delivery options to make getting your vape products easy and convenient:
đźšš Shipping via UPS
We ship across Ontario with trusted UPS service. All shipments require a signature from someone 19+ upon delivery. Fast, reliable, and age-verified.
🏙️ Local Delivery
Live nearby? We offer same-day local delivery within St. Catharines, Thorold, and Niagara Falls. Just place your order before 5PM and we’ll deliver straight to your door.
🏪 In-Store Pickup
Prefer to grab it yourself? Choose In-Store Pickup at checkout and your order will be ready for you at VapeLand. No wait, no shipping fee.
Have questions about your delivery? We're always happy to help.
Returns & Warranty
At VapeLand, we are committed to providing quality products and great service. Please review our return and warranty policy before making a purchase:
đź”’ All Sales Are Final
All products are final sale. This includes all e-liquids, disposable vapes, coils, and opened items. Due to health and safety regulations, we cannot accept returns or exchanges on these products.
♻️ Exchange Policy
Unopened and unused hardware products (such as mods, tanks, and accessories) may be exchanged in-store within 30 days of purchase, with a valid receipt. Items must be in their original, sealed packaging and in new condition.
🛠️ Manufacturer Warranties
Some devices and accessories may include a manufacturer’s warranty. For any warranty-related issues, customers are encouraged to contact the manufacturer directly. VapeLand does not process manufacturer warranties in-store.
If you have any questions or need assistance, our staff is happy to help.
Product Exchange
♻️ Exchange Policy
Unopened and unused hardware products (such as mods, tanks, and accessories) may be exchanged in-store within 30 days of purchase, with a valid receipt. Items must be in their original, sealed packaging and in new condition.